Web/mobile interaction

Easy but secure access to web and mobile applications

Make your web and mobile applications easily accessible to your customers or employees. Define what authentication methods you want to apply and let TrustBuilder handle the technical details of it. Use our predefined workflows to enhance customer experience and eliminate risk. By white labeling our solutions, you can transparently integrate them into your existing customer portals. Reduce your development efforts by using the APIs that TrustBuilder delivers.

Third-party integrations

Use prebuilt integrations for fast go-to-market

Implement any authentication method or mechanism in your web and mobile applications without going through the trouble of writing integrations to Identity Providers (IdPs) and external applications yourself. Get support for all authentication methods (MFA, SSO, FIM…) out of the box by using TrustBuilder. Our prebuilt integrations with IdPs and applications have been tested and are constantly updated. Take advantage of a full suite of integrations without the hassle.

Check out the hundreds of IdPs TrustBuilder supports

API Security

Full circle security throughout your application landscape

Protect your applications throughout your user’s digital journey. Allow them to move from one application to the next without having to authenticate over and over again, while also ensuring securing your precious assets. Use TrustBuilder’s API Security to set the authentication levels for each app according to your own policies. Facilitate easy integration with multiple third-party applications thanks to TrustBuilder’s token exchange service.

Download the whitepaper Building trust for microservices

Custom connectors

Give users easy access to all applications, even legacy ones

Integrate your existing and proprietary applications by building custom connectors. Offer yourself the flexibility to add both existing legacy applications and new, standard applications to their IT architecture. Use TrustBuilder’s editing options to build custom connectors for applications that do not support SAML, Oauth and other federated protocols. Limit your development work by using TrustBuilder’s inherent connectivity for all standard integrations.

Check out how TrustBuilder deals with legacy platforms

User self-management

Self-service for enhanced customer experience and less admin work

Make life easy on your users and system administrators by letting users manage their own settings. Enhance customer experience by allowing easy onboarding. Let consumers choose their authentication method and applications of choice in an easy-to-use self-service environment. Make this process completely transparent by applying your own look and feel to the self-service templates TrustBuilder provides. Free up time for your admins by letting users change their own settings and preferences.

Read more about our Self-service portal

This is what you get from Web/mobile interaction

Enhance user productivity

  • Seamless access
  • Frictionless experience
  • Self-service

Improve the onboarding process

  • Passwordless access
  • Mobile and web apps
  • Bring your own authentication

Enable mobile access

  • Mobile and web apps
  • Passwordless access
  • White-labeled applications

Increase IT productivity

  • User self-service
  • Prebuilt integrations
  • Faster integration

Improve Return on Investment

  • Custom connectors
  • Legacy applications
  • Standard protocols

Enhance user productivity

  • Seamless access
  • Frictionless experience
  • Self-service

Improve the onboarding process

  • Passwordless access
  • Mobile and web apps
  • Bring your own authentication

Enable mobile access

  • Mobile and web apps
  • Passwordless access
  • White-labeled applications

Increase IT productivity

  • User self-service
  • Prebuilt integrations
  • Faster integration

Improve Return on Investment

  • Custom connectors
  • Legacy applications
  • Standard protocols

Related products

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Related resources

Everything you always wanted to know about personas*
(*but were afraid to ask)
TrustBuilder fundamentally implements the model of ‘every user has one and only one profile’, even if the person has different subscription accounts and even when the person works with different mandates or in different capacities. To enable this, TrustBuilder introduced its persona model.
How personas help protect digital ecosystems
Personas are a great way to make user administration of an Identity and Access Management (IAM) solution less complicated. But as TrustBuilder CTO Carlo Schüpp explained during a recent Digital Identity Meetup, personas also come in handy when securing the digital ecosystems that many companies are currently building.
The insurance industry needs to change to survive
Going digital is a strategic imperative for the insurance industry. According to a recent report by McKinsey, insurance companies will need to make bold moves if they want to survive. Insurers need to offer seamless digital customer journeys, and IAM is a keystone in building the right foundation.
How personas take Single Sign-on to the next level
Ever more companies are catching on to single sign-on, to increase the productivity of their employees, or to reduce the hurdle for customers when they authenticate for various applications offered by the organization. By combining SSO with the notion of personas, organizations can now make SSO even more user-friendly and secure.
Behind the scenes: how a product comes to life at TrustBuilder
Markets evolve fast – products have to evolve even faster. Working in the product team at TrustBuilder is very much like playing in the Premier League: high intensity, high pressure, high quality. We took a tour of the grounds with Kurt Berghs, Product Manager at TrustBuilder, to understand how products are initiated and designed and how new features are prioritized. And how the customer is always front and center in all developments.
What banks can learn from FinTechs
Retail banks are currently lagging in their ability to offer true omnichannel or personalized experiences. To regain the customers’ favor, they had better take a page from the FinTechs’ playbook. That is the conclusion of a recent report, ‘The customer-engagement imperative’.

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